The Breastfeeding Helpline is a confidential telephone service that offers information and advice about breastfeeding your baby. You can talk to the counsellors about issues such as when to start or stop breastfeeding, how to express and store breast milk and what to do when your baby does not want to breastfeed.

Learn more about breastfeeding your baby

Services provided

  • Telephone helpline
  • Health information
  • Advice or counselling
  • Maternal and child health
  • Referral service


Available throughout Australia to all residents or visitors

How to access

To contact the Breastfeeding Helpline

The National Relay Service is available to help callers with a hearing or speech impairment. For:

  • TTY users, call 1800 555 677, then ask for 1800 686 268
  • Speak and Listen users, call 1800 555 727, then ask for 1800 686 268
  • Internet relay users: connect to the National Relay Service (, then ask for 1800 686 268.

The Translating and Interpreting Service (TIS National) is available (24 hours, 7 days) for callers who speak other languages. Call 131 450.


24 hours a day, 7 days a week


Calls are free from landlines.
Calls from mobile phones may be charged at a higher rate.