In situations where people are injured or their lives are in danger, always call triple zero (000). If you have seen a serious accident or crime, you should also call triple zero (000). The triple zero (000) line operates 24 hours a day, 7 days a week.

Services provided

  • Telephone helpline
  • Emergency services
  • Emergency response


Available throughout Australia to all residents or visitors

How to access

To get emergency assistance

Call triple zero (000)

Visit the triplezero website

The National Relay Service (NRS) is available to help callers with a hearing or speech impairment. For:

The Translating and Interpreting Service (TIS National) is available (24 hours, 7 days) for callers who speak other languages. Call 131 450.

If you would prefer to discuss your health or treatment in a language other than English, an interpreter can be arranged for you at no cost.

Interpreter services are also available free of charge for people with a speech or hearing impairment.


24 hours a day, 7 days a week


Calls are free from all phones.