Description

The Australian Centre for Grief and Bereavement (ACGB) provides statewide specialist bereavement services throughout Victoria for individuals and families who need help after the death of someone close to them.

The service provides a range of bereavement support programs for both children and adults, including face to face counselling and support groups. Telephone or online counselling (by appointment) is also available to clients in more remote areas.

ACGB also runs a Kids Grieve Too support group program designed for children aged from six to 14 years who have experienced the death of someone significant in their lives. 

Services provided

  • Grief and bereavement counselling and support groups
  • Information about bereavement counselling and support services
  • Referral to bereavement counselling and support services
  • Bereavement support programs

Eligibility

Available to anyone in Victoria

How to access

Call (toll free) 1800 642 066

Visit http://www.grief.org.au/

 The National Relay Service (NRS) is available to help callers with a hearing or speech impairment. For:

  • TTY users, call 1800 555 677, then ask for 1800 642 066
  • Speak and listen users, call 1800 555 727, then ask for 1800 642 066
  • Internet relay users, connect to the National Relay Service (https://internet-relay.nrscall.gov.au/), then ask for 1800 642 066.

The Translating and Interpreting Service (TIS National) is available (24 hours, 7 days) for callers who speak other languages. Call 131 450.

 

Hours

Monday to Friday from 9am - 5pm.

Costs

Calls are free from landlines.

Calls from mobile phones may be charged at a higher rate.