Description
The National Disability Abuse and Neglect Hotline is an independent and confidential service for reporting mistreatment of people with a disability.
Services provided
- Telephone service
- Referral service
Eligibility
Available to anyone in Australia.
How to access
For help and information contact National Disability Abuse and Neglect Hotline service via Job Access
- Call (free call) 1800 880 052
- Visit the make a report or complaint webpage
- See also: Disability Services Commissioner
The National Relay Service is available to help callers who are d/Deaf, or find it hard to hear or speak to hearing people on the phone.
The Translating and Interpreting Service (TIS is available (24 hours, 7 days) for callers who speak other languages. Call 131 450.
Costs
The National Disability Abuse and Neglect Hotline is a free service.
Calls are free from landlines.
Calls from mobile phones may be charged at a higher rate.
Tip
- Seeking help for yourself or for someone you know who is being abused or neglected is a courageous decision.
- Neglect and abuse can take on many forms. An example of abuse is physical abuse, such as punching, hitting or slapping. An example of neglect is wilful deprivation – wilfully denying a person assistance and thereby exposing that person to the risk of physical, mental or emotional harm.
- You can contact the hotline if you are unsure if what is happening is actually abuse or neglect and the service can help clarify the situation.
Important
In an emergency, call triple zero (000).