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24 November, 2009

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Arguments - quiz

Everyone argues and gets angry from time to time, but how much do you know about the best ways to resolve your differences? Test your knowledge with this quick quiz.

1. Is it normal for members of a family to argue?
A. No, because a loving family doesn’t need to fight about anything.
B. Yes, occasional conflict is part of family life.
C. Yes, constant arguing is a sign of healthy vigorous communication.

2. What causes most arguments?
A. Different points of view, misunderstandings or when what one person wants conflicts with someone else’s needs or desires.
B. Hormone levels, inherited genes or blood calcium levels.
C. Weather patterns, clashing astrological signs or bad karma.

3. Should physical violence be used to resolve an argument?
A. Never – violence never helps sort out our problems.
B. Always – the fastest way to end an argument is with your fist.
C. It depends – for example, it is okay if a parent hits their child.

4. What is anger?
A. A healthy emotion that should be released and expressed immediately in whichever way feels natural, such as yelling at a person who annoyed you.
B. A bad and dangerous emotion that should be bottled up inside and never expressed in case it causes pain or unhappiness.
C. A normal emotion that needs to be expressed in safe ways until you cool off and can talk calmly.

5. What are some safe ways to express anger?
A.Punch a pillow, do some vigorous exercise, calm down by taking a bath or listening to music, or talk to someone you trust.
B. Eat chocolate, bite your fingernails or yell at the cat.
C. Drink alcohol, shut yourself in your room or break things..

6. What is the best way to resolve an argument?
A. By winning – shout at the other person until they admit they are wrong.
B. By giving in – allow the other person to think they’ve won. It’s the best way to keep the peace.
C. By negotiating – calm down first. Then each person takes turns to talk while the other person listens and both give and take until a win–win solution emerges.

7. Unresolved arguments can lead to:
A. Stress, violence or family breakdown.
B. Sick building syndrome or food allergies.
C. Increased unemployment, interstate travel or higher income tax.

8. If the same person or situation keeps making you angry, which professional should you talk to?
A. Doctor, social worker or counsellor.
B. Psychologist or psychiatrist.
C. Any of the above.

Your score is:

Score 0 to 2:
You may be finding it difficult to resolve conflicts in your life. Try to learn more about this issue, it may help you improve the quality of your relationships.

Score 3 to 5:
You do know some things about resolving conflict but some of your ideas on argument resolution are unlikely to help you. Browse the Better Health Channel for more information on effective communication to help manage conflict.

Score 6 to 8:
Congratulations, you seem to know quite a lot about managing conflict within a relationship.

> Check the correct answers.
You might also be interested in:
Anger - how it affects people.
Anger - tips to resolve arguments.
Family conflict - how to cope.
Oppositional defiant disorder.
Relationship support services.
Sibling rivalry.

Want to know more?
Go to More information for support groups, related links and references.

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•	This Better Health Channel fact sheet has passed through a rigorous approval process. For the latest updates and more information visit www.betterhealth.vic.gov.au.

Last updated: January 2009

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