Disability support services work with people with a disability, their families and carers. A range of support is available for people with an intellectual, physical, sensory or neurological disability or acquired brain injury. These services are provided by both government and non-government organisations.
In Victoria, disability services are provided and funded by the Disability Services Division of the Victorian Department of Human Services. The Disability Act 2006 describes the particular groups of people that can access these government-funded services.
Trained staff are available
There are eight regional Disability Services offices around Victoria. Each office has a Disability Intake and Response Team that is available to provide information about general, community and government-funded supports and services. Special staff called Client Services Access Workers provide information on the services that are available.
The Disability Intake and Response Service can also provide assistance with planning and support to people with disabilities, their families and carers in their local area.
If you need further help, contact your nearest Department of Human Services regional office on 1800 783 783 (this is a free call) and ask for the Client Services Access Worker for Disability Services.
If you are deaf or need an interpreter
If you would like an interpreter, you can call the Translating and Interpreting Service on 13 14 50 and be connected to your nearest Disability Intake and Response Service.
If you are Deaf, have a hearing impairment or complex communication needs, you can contact your regional Disability Intake and Response Service on TTY 1800 008 149 or the National Relay Service on 13 36 77 or Speech-to-Speech Relay Service on 1300 555 727 and ask to be connected to your nearest Intake and Response Service.
Where to get help
- Your nearest Department of Human Services Disability Intake and Response Team Tel. 1800 783 783 or TTY 1800 008 149
Things to remember
- Help is available for people with disabilities.
- Special staff called Client Services Access Workers will provide information on services.
- Help with planning and support is also available to people with disabilities, their families and carers in their local area.
You might also be interested in:
Disabilities - children and everyday activities.
Disability - day programs.
Disability - schooling choices.
Disability - support for families.
Disability - support services.
Disability - volunteer support.
Independent living - aids and equipment.
Intellectual disability.
Pap tests and women with disabilities.
Want to know more?
Go to More information for support groups, related links and references.
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